Frequently Asked Questions
General
What is DataShield?
DataShield is an advanced privacy protection service offered as an add-on to your LuraVPN subscription. It empowers you to monitor, control, and secure your personal information online by scanning for data breaches, automating data removal requests, and providing real-time alerts about potential threats to your personal data.
How does DataShield work?
DataShield operates by scanning the internet, including the dark web, for any instances where your personal information may have been exposed. If any data breaches or unauthorized disclosures are detected, DataShield alerts you immediately and helps you initiate data removal requests. The service also allows you to customize your privacy settings and monitor ongoing threats in real-time.
Why do I need DataShield if I already have LuraVPN?
While LuraVPN secures your internet connection and anonymizes your online activities, DataShield provides an additional layer of protection by actively monitoring the web for your personal information. It addresses the risk of data breaches and unauthorized data exposures that can occur independently of your VPN usage, such as leaks from third-party services you use.
How do I activate DataShield?
To activate DataShield
- Log in to your LuraVPN account.
- Navigate to the DataShield section.
- Click on "Activate DataShield" and follow the prompts.
- Provide any necessary personal information and identification documents for verification.
- Customize your privacy preferences and start your first scan.
What personal information does DataShield monitor?
DataShield monitors various types of personal information, including:
- Email addresses
- Phone numbers
- Physical addresses
- Social security numbers (or equivalent identification numbers)
- Login credentials (usernames)
- Other sensitive personal data you choose to include
Billing
How does DataShield protect my personal data?
DataShield employs robust security measures to protect your data:
- Encryption: All data transmitted and stored is encrypted using industry-standard protocols.
- Secure Authentication: Multi-factor authentication is available to secure your account access.
- Access Controls: Strict access controls ensure that only authorized personnel can access your data.
- Compliance: We adhere to global data protection regulations like GDPR and CCPA.",
Will DataShield sell or share my personal information?
No, DataShield will not sell or share your personal information with third parties for marketing or any other purposes not outlined in our Privacy Policy. Your data is used solely to provide and improve the DataShield service.
How do you handle data removal requests?
DataShield automates the process of submitting data removal requests to organizations and websites where your data has been found. We:
Can I customize what data is monitored and removed?
Absolutely. DataShield allows you to:
- Select which pieces of personal information you want to monitor.
- Customize your data removal preferences.
- Opt-out of monitoring specific data points at any time.
How often does DataShield scan for data breaches?
DataShield performs continuous monitoring and runs comprehensive scans at regular intervals. You can also manually initiate a scan at any time through your dashboard
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