Subscriptions and payment questions
Where to see your plan, receipts and invoices, how payments are confirmed and how renewal works.
Updated
See your plan and payments
Subscription in your dashboard shows your plan, its renewal, payments due, and your receipts and invoices, which you can download as PDFs. In the desktop app, open Preferences › Account › Open subscription to see Your plan and History.
Choose or change a plan
Current plans and prices are on the Plans page. Prices can depend on your billing country. When you’re signed in, Plans in your dashboard shows your current plan and previews any change before you confirm it.
Paying
Payments open on a secure checkout page from our payment provider. Opening the checkout doesn’t mean you’ve paid: your plan changes only after the payment is confirmed. In the app, select Check payment status after you finish paying.
Billing emails can include a link to pay a renewal. If the link has expired or was already used, sign in and open Subscription instead.
Automatic renewal
If your plan renews automatically, you can turn renewal off or back on in Subscription. The terms for your plan are shown before you pay.
Note: Bought through the App Store or Google Play? The store manages that subscription. See Purchases through the App Store or Google Play.
Questions about a charge
Send a support request with the topic Billing and the invoice or receipt it concerns. Never send card numbers or security codes.
