LuraVPN, owned by Melanie and Salsa Inc., provides VPN services to empower individuals with secure and private internet access. By using LuraVPN, you agree to the following terms of power:

• You are responsible for maintaining the confidentiality of your LuraVPN account credentials, including your username and password. Any activity conducted through your account will be your sole responsibility.
• You agree not to use LuraVPN for any illegal or unauthorized activities, including but not limited to hacking, spreading malware, or engaging in any form of cybercrime.
• You will comply with all applicable laws and regulations in your jurisdiction while using LuraVPN.

• LuraVPN strives to provide a reliable and uninterrupted service, but we do not guarantee that our service will be available at all times without interruptions or delays. Occasional maintenance or technical issues may impact the availability of our services.
• We reserve the right to suspend or terminate your access to LuraVPN for violation of our terms of power or any unlawful activities.

• LuraVPN and its associated logos, trademarks, and content are protected by intellectual property laws. You agree not to reproduce, modify, distribute, or create derivative works based on our intellectual property without our explicit permission.

• LuraVPN and its parent company, affiliates, employees, and partners shall not be held liable for any direct, indirect, incidental, consequential, or exemplary damages arising from your use of LuraVPN, including but not limited to damages for loss of profits, data, or other intangible losses.

• LuraVPN may provide links or access to third-party websites or services for your convenience. These websites or services are not under our control, and we are not responsible for their content, privacy practices, or terms of use. You access and use them at your own risk.

• LuraVPN reserves the right to modify or update these terms of power at any time. We will notify you of any material changes to the terms through our website or other communication channels. Your continued use of LuraVPN after such changes constitutes your acceptance of the updated terms.

• These terms of power shall be governed by and interpreted in accordance with the laws of the jurisdiction in which LuraVPN is incorporated, without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

LuraVPN, owned by Melanie and Salsa Inc., respects the intellectual property rights of others and expects our users to do the same. Please read the following copyright terms regarding the use of our services:

Users of LuraVPN are strictly prohibited from engaging in any activities that infringe upon the intellectual property rights of others. This includes, but is not limited to, unauthorized distribution, sharing, or downloading of copyrighted materials.

LuraVPN expects all users to comply with applicable copyright laws and regulations. It is your responsibility to ensure that your use of LuraVPN does not violate the intellectual property rights of others.

LuraVPN operates in compliance with the Digital Millennium Copyright Act (DMCA). If you believe that your copyrighted work has been infringed upon while using our services, please provide us with a proper DMCA notice. Include the following information in your notice:

• Identification of the copyrighted work that has been infringed.
• Sufficient information to locate the material within our service.
• Your contact information, including your name, address, telephone number, and email address.
• A statement declaring that you have a good faith belief that the use of the material is not authorized by the copyright owner.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Please send the DMCA notice to the designated copyright agent, whose contact information can be found in our DMCA Policy.

LuraVPN reserves the right to terminate the accounts of users who repeatedly infringe upon the intellectual property rights of others.

LuraVPN, owned by Melanie and Salsa Inc., respects the intellectual property rights of others and complies with the provisions of the Digital Millennium Copyright Act (DMCA). This policy outlines the procedures we follow when dealing with copyright infringement claims.

If you believe that your copyrighted work has been infringed upon while using LuraVPN, please follow these steps to report the alleged infringement:

• Provide a written communication that includes the following information:
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work that has been infringed.
• Sufficient information to locate the material within our service.
• Your contact information, including your name, address, telephone number, and email address.
• A statement declaring that you have a good faith belief that the use of the material is not authorized by the copyright owner.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

Please send the DMCA notice to the designated copyright agent of LuraVPN. You can contact our copyright agent by email or postal mail using the following information:

• Copyright Agent: [Designated Copyright Agent's Name]
• Email: [Copyright Agent's Email Address]
• Postal Address: [Copyright Agent's Postal Address]

If you believe that the content you posted was wrongly removed or disabled due to a mistake or misidentification, you may submit a counter-notification to our copyright agent. Your counter-notification must include:

• Your physical or electronic signature.
• Identification of the material that was removed or disabled and its location within our service.
• A statement, made under penalty of perjury, that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
• Your name, address, telephone number, and email address.
• A statement consenting to the jurisdiction of the federal court in the district where you reside (if in the United States), or that you will accept service of process from the person who submitted the original DMCA notice.

LuraVPN reserves the right to terminate the accounts of users who are deemed to be repeat infringers of copyrighted material.

Please note that submitting false claims or misrepresenting information in your DMCA notice or counter-notification may result in legal consequences. LuraVPN will handle notices and counter-notifications in accordance with the DMCA and other applicable laws.

For any inquiries regarding copyright infringement or to submit a DMCA notice or counter-notification, please contact our designated copyright agent.

LuraVPN reserves the right to modify or update this DMCA Policy as needed. Any changes will be posted on our website, and it is your responsibility to review the policy periodically to stay informed of any updates.

For further information about our DMCA Policy, please refer to the DMCA Policy section available on our website.

LuraVPN, owned by Melanie and Salsa Inc., provides VPN services to users worldwide. While we strive to ensure a seamless experience for our users, it is important to understand and comply with customs terms and regulations when using our services. Please review the following customs terms related to LuraVPN:

You are prohibited from using LuraVPN for any illegal activities, including but not limited to:

• Circumventing or bypassing any laws, regulations, or restrictions.
• Engaging in unauthorized access to computer systems or networks.
• Distributing, sharing, or accessing illegal or pirated content.

LuraVPN is not liable for any violations of customs regulations, import/export laws, or any other legal requirements related to your use of our services. It is your responsibility to ensure compliance with all applicable laws and regulations in your jurisdiction.

LuraVPN cooperates with law enforcement agencies and government authorities as required by law. In the event of a valid legal request, we may be required to provide information or assist in investigations.

By using LuraVPN, you agree to indemnify and hold LuraVPN, its parent company, affiliates, and employees harmless from any claims, damages, liabilities, or expenses arising from your violation of customs terms, import/export laws, or any other applicable regulations.

LuraVPN respects intellectual property rights and expects our users to do the same. We encourage users to abide by copyright laws and refrain from engaging in any infringing activities, including the unauthorized sharing or distribution of copyrighted materials.

LuraVPN operates in compliance with the laws and regulations of the jurisdictions in which we provide our services. We cooperate with legal authorities and government requests within the boundaries of the law, ensuring that our services are not misused for illegal activities.

We are committed to transparency and may publish periodic reports outlining the number and nature of legal requests received, subject to applicable laws. We will assess each request and provide information as required by law, while striving to protect the privacy and security of our users to the extent possible.

For any specific compliance-related inquiries or concerns, please contact our customer support team, who will be happy to assist you.

Effective: June 8, 2023

Melanie and Salsa Inc., the parent company of LuraVPN, located at 8 The Green, Suite #15180, Dover, DE 19901, is committed to protecting the privacy of our users. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information that we receive through our LuraVPN services.

• Account Information: When you sign up for LuraVPN, we may require certain basic information such as an email address to create and manage your account.
• Payment Information: When you make a payment, our payment processors may collect certain financial information from you. However, we do not store your full credit card information on our servers.
• Usage Data: We collect aggregated, anonymized data about how and when our VPN service is used. However, we never log or monitor your network traffic.

We use the information we collect:

• To provide, maintain, and improve our services.
• To process transactions and send related information including confirmations and receipts.
• To send technical notices, updates, and support messages.

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect. We do not sell your information to third parties. We may share your information only in the following circumstances:

• With third party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf;
• If we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or government request.

We use appropriate technical and organizational measures designed to protect the information that we collect and store about you. We employ advanced encryption technologies and ensure that our servers are secure and reliable.

We may modify or update this Privacy Policy from time to time, so please review it periodically. If we make any material changes to this policy, we will notify you.

If you have any questions or concerns about this Privacy Policy, please feel free to email us at the contact information on our website.

At LuraVPN, owned by Melanie and Salsa Inc., we value our users` privacy and are committed to being transparent about the data we collect and how we use it. This document provides detailed information about the types of data we collect in order to provide our services.

To improve our services and for analytical purposes, we collect anonymized, aggregated data about the use of our services. This may include the frequency and duration of your use of LuraVPN, the VPN server locations you choose, and the amount of data transferred. However, we ensure that this data is never associated with your personal identity, and we do not monitor or log your network traffic.

We may collect certain technical information about your device and connection, including your IP address, device type, operating system, and browser type. This data helps us understand our users` needs better and allows us to optimize our service.

We use cookies and similar tracking technologies on our website to analyze trends, administer the site, track users` movements around the site, and gather demographic information about our user base as a whole.

When you contact our customer support team, we may collect additional information to help resolve your issues or answer your questions. This can include things like your contact details and a summary of the problem you`re experiencing.

LuraVPN, owned by Melanie and Salsa Inc., values your privacy and is committed to using your information responsibly and transparently. This document outlines how we collect, use, and protect your information when you use our services. By using LuraVPN, you consent to the practices described below:

• Account Information: When you sign up for LuraVPN, we collect basic information such as your email address. This information is used to create and manage your account, provide customer support, and send important service-related communications.
• Payment Information: If you subscribe to our premium services, we may collect payment-related information to process your transactions. We work with trusted third-party payment processors to handle your payment information securely.
• Usage Data: We collect anonymous, aggregated data about your use of LuraVPN, including connection timestamps, bandwidth usage, and VPN server locations. This information helps us improve our services, troubleshoot technical issues, and analyze user trends.

• We use your information to provide, maintain, and enhance LuraVPN services, including troubleshooting, customer support, and account management.
• We may use aggregated and anonymized data for statistical analysis, research, and to improve our services. This data does not contain personally identifiable information.

• We retain your information only for as long as necessary to fulfill the purposes outlined in this document, comply with legal obligations, and resolve disputes. Once your information is no longer needed, we securely delete or anonymize it.

• LuraVPN employs industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We utilize encryption, secure data storage practices, and regular security audits to ensure the confidentiality and integrity of your data.

• We may engage trusted third-party service providers to assist us in delivering our services. These providers are contractually obligated to handle your information securely and only for the purposes specified by LuraVPN.

• LuraVPN operates in compliance with applicable laws and regulations. We may disclose your information if required by law, regulation, or valid legal process, such as a court order or government request.

• We may update this "How We Use Your Information" document from time to time to reflect changes in our information practices. We encourage you to review this document periodically for any updates.

Yes, LuraVPN can bypass geo-restrictions imposed by websites or streaming services. By connecting to our VPN servers located in different regions, you can access content that may be restricted or unavailable in your current location.

Yes, LuraVPN supports torrenting and P2P file sharing activities. However, we strongly encourage our users to respect copyright laws and use these services responsibly.

LuraVPN does not sell or rent user information to third parties. We may share your information with trusted third-party service providers only as necessary to deliver our services, process payments, or comply with legal obligations.

LuraVPN utilizes robust encryption, secure protocols, a strict no-logs policy, DNS leak protection, kill switch functionality, and advanced AI and machine learning for malware protection. These measures are designed to ensure the security and privacy of our users` online activities.

We take the security of your payment information seriously. LuraVPN utilizes trusted and secure payment processors to handle payment transactions. We do not store your full credit card information on our servers.

Yes, you have the right to request the deletion of your personal information held by LuraVPN. Please contact our customer support team to initiate the deletion process.

At LuraVPN, we are committed to ensuring the highest level of security for our users. We employ a range of comprehensive security measures to protect your data and provide a secure VPN experience. Here is an overview of the security measures implemented by LuraVPN:

LuraVPN supports industry-standard VPN protocols, such as OpenVPN and IKEv2/IPSec. These protocols establish secure and encrypted connections between your device and our servers, ensuring the confidentiality and integrity of your data.

We strictly adhere to a no-logs policy, meaning we do not monitor, record, or store any user activity logs. We respect your privacy and believe in preserving the anonymity and confidentiality of your online activities.

LuraVPN incorporates a kill switch feature in its applications. In the event of an unexpected VPN connection drop, the kill switch immediately terminates your internet connection, preventing any unsecured data transmission or exposure.

Our VPN service includes built-in DNS leak protection. This feature ensures that DNS requests originating from your device are encrypted and routed through our VPN servers, preventing any potential DNS leaks that could reveal your browsing activity.

To enhance the security of your LuraVPN account, we offer optional multi-factor authentication. By enabling MFA, you add an extra layer of protection to your account, requiring a verification code in addition to your login credentials.

LuraVPN incorporates advanced malware protection using artificial intelligence and machine learning algorithms. This helps identify and block potential threats, providing an additional layer of security to keep you safe from malicious activities.

We conduct regular security audits of our systems, infrastructure, and applications to identify and address any vulnerabilities. This proactive approach allows us to ensure that our security measures are up to date and capable of protecting our users` data.

We employ robust security measures to protect our servers, including secure data centres, firewalls, and regular security updates. Our servers are continuously monitored to mitigate potential risks and maintain the highest level of security.