Privacy and support
Getting help from LuraBot and our support team, and what is safe to share.
How support requests work
How to send a support request, follow its status, reply and reopen it, and reach us without the app.
What to share with support
What to include in a support request, what never to share and how diagnostics protect your privacy.
Getting help from LuraBot
What LuraBot can help with, how it asks before changing anything and how to manage your conversation.
